Creating the Perfect Welcome Package for Different Guest Types

A well-crafted welcome package can do more than make a great first impression—it can shape the entire guest experience. But not all guests are the same. Whether you’re hosting business travelers, families, or couples on a weekend getaway, a little personalization can go a long way in setting the tone for a memorable stay.

Here’s how to think about welcome packages with different types of guests in mind—and why it matters.

Start with the Essentials

No matter the guest, every welcome package should cover the basics. Include a local map or digital guidebook, contact info, Wi-Fi details, and a short note thanking them for choosing your place. Add a few small comforts like a bottle of water, some snacks, and maybe a couple of local recommendations to give it a personal touch.

These core items create consistency and show that you’ve thought ahead. From there, you can add thoughtful touches based on who’s staying.

Business Travelers

Guests in town for work appreciate functionality and ease. Think less fluff, more convenience. Offer a few high-protein snacks like trail mix or granola bars, maybe a local coffee or tea. Include details like the nearest co-working spaces, best lunch spots for a quick break, and reliable transportation options. A spare phone charger or a couple of pens can also earn unexpected points.

Families with Kids

Parents love anything that makes their lives easier. Kid-friendly welcome packages can include simple toys, coloring books, or a small snack pack. For the adults, some local dining options with kid-friendly menus can be a big win. Also helpful: information on nearby parks, family attractions, or local urgent care options (just in case). Including baby wipes or a couple of disposable bibs can also be surprisingly appreciated.

Couples on Vacation

For couples, a little romance or relaxation can elevate their stay. A bottle of wine (or sparkling juice), local chocolates, or a small bouquet from a nearby market adds a sweet touch. Share local date night ideas—like cozy restaurants or scenic walking spots. Even a curated playlist they can stream during their stay adds a thoughtful, unexpected element.

Pet Owners

If you allow pets, include them in the welcome too. A small treat, a waste bag dispenser, or a list of nearby dog parks can make pet parents feel truly welcomed. Don’t forget to include clear info on your pet policy and any house rules specific to furry guests.

Long-Term Guests

Guests staying more than a week may benefit from a few practical extras. A reusable grocery bag, laundry detergent pods, or even a discount code for a local food delivery service can show you understand their needs. You might also suggest local events or experiences happening during their stay to help them feel more at home.

The Little Things Matter

You don’t need to spend a lot to make a big impact. Most guests won’t expect much—but that’s what makes a thoughtful welcome stand out. It says you care, you pay attention, and you know how to make someone feel at ease.

Welcome packages aren’t just about hospitality; they’re about connection. When you tailor them to the kind of stay your guest is having, you’re not just giving them stuff—you’re creating a moment they’ll remember long after they check out.